Shipping

Canada

Design House Vancouver offers Canada wide shipping. Shipping rates vary depending on if your order includes accessories or furniture. Below you will find our shipping rates and more information.

Alternatively, all orders can be picked up from our retail store located at 851 Homer Street in downtown Vancouver - simply select this option at checkout.

Standard Shipping

Accessories

Accessories are primarily shipped through Purolator. In certain cases we use other carriers such as Canada Post, FedEx or UPS, depending on the items being shipped and the delivery location. Please contact us if you have a shipping preference. 

Home accessories, dishes and clothing ship free on orders over $200. Otherwise there is a $20 flat rate fee.

Furniture

During a pre-scheduled window, our delivery partners will deliver your packaged furniture at the property line, end of the driveway, curb, or loading dock. Assembly and packaging disposal is not included. We recommend having two people available at the time of delivery. 

 There is a $295 flat rate fee.

White Glove Delivery

In some cases we are able to arrange White Glove Delivery, which includes in-home delivery, assembly, and packaging removal. Note that our White Glove Delivery partners are unable to mount or install items into your wall or ceiling, such as a chandelier.

White Glove Delivery availability and rates depend on your location and the items being delivered. We generally charge less than our cost for White Glove Delivery. Please contact us for a White Glove Delivery quote.

 

USA

Design House offers USA shipping on all accessories furniture and lighting. All prices listed are in Canadian dollars.

Home accessories , and Marimekko ship free to the USA on orders over $500. Otherwise there is a $50 flat rate fee.

Duties, Taxes & Tariffs: Orders shipped to the USA may incur import duties, taxes, or trade tariffs mandated by US Customs. The customer is solely responsible for all applicable fees and clearance charges. Design House Vancouver is not responsible for customs delays or extra costs. If an order is returned due to unpaid customs fees, return shipping and handling costs will be deducted from your order refund.

 

International

Please contact us for all international shipping inquiries and we will get back to you with a quote.

Duties, Taxes & Customs Fees: International orders may incur import taxes, duties, brokerage fees, or tariffs mandated by the destination country's customs authority upon arrival. The recipient is solely responsible for paying all applicable duties, taxes, tariffs, and customs clearance charges. Customs clearance processes and timelines vary by region, and Design House Vancouver has no control over these extra charges or potential customs delays.

 

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We're committed to ensuring a smooth ordering process from start to finish. We're available to provide assistance 7 days a week by phone, email, or in-person.

Please contact us with any questions you may have. We look forward to assisting you.

Give us a call: 604-681-2800

Send us an email: shop@designhousevancouver.com

Or visit us in-person:
Design House Vancouver
851 Homer Street
Vancouver, BC V6B-2W2